Submit your travel claim information onlineAt FPG Insurance, we’ve made it very easy for you to submit your travel claim online. Simply complete the following form and attach the relevant documents. We will then review your claim and if needed, a travel claim representative will contact you directly to confirm your claim details and request any additional information.Basic Documents for Travel PA Claim
Police Report/Investigation Report
Original copy of Death Certificate
Proof of beneficiary's identity like Birth Certificate, Marriage Contract (Original)
Medical Certificate
Written proof of loss or damage verified by a written statement from police of transport provider. (Baggage loss)
Written proof of delay from transport provider together with receipt for the extra cost incurred. (Flight/Travel Delay)
Copy of credit card application and sales slip showing proof of his travel ticket.
Need help with your claim? Call our Claims Service Desk at (+632) 8771 8550 or send an email to [email protected]
IMPORTANT REMINDERS
Before we proceed to the next step, please make sure you have entered the COMPLETE and CORRECT details to avoid penalty charges due to invalid information.
Click "OK" to continue.
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Our Customer Care, Claims Service Desk, and Claims Hotline are available
Mondays to Fridays from 8:00 AM to 5:00 PM.
Insurance Commission
IC Cebu District Office
Address: Unit 17, Ground and Second Floors, The Gallery, Pope John Paul II Ave., Brgy.
Kasambagan, Cebu City.
IC Davao District Office
Address: Door 2 & 3, Third Floor of YAP Building Quimpo Blvd., Ecoland, Davao City.